Shipping Policy

Shipping terms

Every order is shipped on the Incoterms stated on its quotation and purchase order (for example FOB, CIF or DDP). The Incoterm defines who pays freight, insurance, duties and taxes, and where responsibility passes to the buyer.

Methods

Orders are shipped by express courier, air freight or sea freight depending on volume, destination and timeline. The method and cost are confirmed in writing before dispatch.

Samples

Samples are sent by express courier. Courier costs are confirmed with you before dispatch.

Delivery times

Production lead time and estimated transit time are given on your quotation. Transit times are estimates and can be affected by customs clearance and carrier delays outside our control.

Duties and taxes

Unless the agreed Incoterm states otherwise, import duties, taxes and customs fees in the destination country are the buyer's responsibility.

Tracking

Carrier name and tracking reference are shared once goods are dispatched and are shown in your buyer account for orders placed through it.

Contact

SIDDIQIYA Apparel, Phnom Penh, Cambodia 120101. WhatsApp +855 96 733 5609.