Privacy Policy

What we collect

When you send a form — a quotation request, sample request, wholesale application, service inquiry, contact message or newsletter sign-up — we store the details you enter (such as name, company, email, phone, country and your message) so our sales team can respond and keep a record of the request.

Buyer accounts

If you create a buyer account, we store your email address, a securely hashed password and your company profile. Your account shows only your own quotation requests, quotations, orders, samples, documents, messages and saved addresses. Account authentication and data storage are provided by Supabase.

Information stored on your device

Your wishlist and quote list are saved in your browser's local storage until you send or clear them. Signing in stores a session token in your browser so you stay signed in.

Artwork files and documents

Files you select in the design studio are previewed in your browser only. If you are signed in and attach artwork, logos or tech packs to a quotation request, those files are stored privately with Supabase Storage and can be opened only by you and our staff. Order documents we share with you (such as invoices, packing lists and inspection reports) are stored the same way.

Emails

We send transactional emails about your requests, quotations and orders. We do not send marketing emails unless you subscribe to our newsletter.

Third-party services

Fonts are loaded from Google Fonts. Data is stored with Supabase. If you choose to continue a conversation on WhatsApp, that message is handled by WhatsApp under its own privacy policy.

How we use your information

Information you send us is used only to respond to your requests, prepare quotations and samples, manage your buyer account and fulfil orders. We do not sell your data.

Access and deletion

You can update your profile in your buyer account. To request a copy or deletion of your data, contact us on WhatsApp at +855 96 733 5609.